| On – Highway | ||||
| Escalation levels | Position | Name | Contact Number | |
| Service Level 1 Contact | Regional Service Engineer | Sandeep Kumar Verma | [email protected] | +91 89560 27734 |
| Rajan | [email protected] | +91 89564 16312 | ||
| Kuldeep Singh | [email protected] | +91 74100 26425 | ||
| Service Level 2 Contact (HO) |
Service Product Leader | Sudharm Chobharkar | [email protected] | +91 84840 98120 |
| Off – Highway | ||||
|---|---|---|---|---|
| Escalation levels | Position | Name | Contact Number | |
| Service Level 1 Contact | Regional Service Engineer – South | Pappula Chanti | [email protected] | +91 89564 12562 |
| Regional Service Engineer – East | TBD | TBD | ||
| Service Level 2 Contact (HO) |
Service Engineer | Rohit Honkhambe | [email protected].com | +91 77570 70361 |
| Abhijeet Kulkarni | [email protected] | +91 77570 70361 | ||
| Service Product Leader | Omkar Patil | [email protected] | +91 89560 27732 | |
| Service Product Leader | Ashish Velapure | [email protected] | +91 77570 55031 | |